Saturday, June 15, 2019

Quality in Business Terms Research Paper Example | Topics and Well Written Essays - 1750 words

lumber in handicraft Terms - Research Paper ExampleQuality john be conditional, perpetual or subjective with respect to different channeles and different people. The concept character reference is seen differently by different people and different businesses. Quality is also judged differently by different departments within the businesses (Reeves & Bednar, 1994). Quality is judged differently by customers of the business so the business also has to look at the customers perspective of perceiving quality. Like we can say the quality for the producer of the products is differently perceived and is measured based on the conformance of quality or may also be judged based on the degree to which the service or product has been produced in a correct way (Lee, Strong, Kahn & Wang, 2002). The report barely dwells on the analysis of the term quality within the context of five aspects and has a conclusion based on the overall analysis. Quality in Business Terms In this competitive busin ess world the term quality in terms of business can be defined as skirmish the expectations and needs of the customers and consumers of the service and products. Quality in business is the relation between the business, its product, and customer. Through continuous assessment, analysis and by meeting all needs of the customer, process, business and its employees, this relationship is maintained. Quality may include several aspects in business terms but there is no specific definition in which quality can be defined. The term business is dynamic and cannot be summarized in the single area of working (Huxtable, 1994). Quality in business can be defined in various ways. One way is to define quality in terms of the relationship which business shares with its product and customers. The other way of define quality in terms of business can be through customers perception of how they value the product. The human factor and process cannot be separated, thus, when a quality is built and pro vided in a product it generates attachment, feelings, and emotions within creator of the product. When this product brings smiles to customers face, then here quality is in all likelihood achieved. The product is of low quality if the potential customer does not find it is worth buying. But this definition of quality in business is not applicable everywhere. When it comes to manufacturing or industry then the quality is perceived as the relation between a product and a customer (Gordon, 2002). The definition of quality in business terms depends on the purpose. But whatever purpose we take, the main factor would always be satisfying customers need and meeting their expectations. If its to the highest degree the customer then quality is meeting their needs and exceeding their expectations. Expectations may include the performance of the product, its appearance, availability when required, delivery, reliability, price, and cost-effectiveness of the product, as well as its maintainabi lity.

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